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Allow users to request access to a group

Note: Access requests are available on Enterprise plans.

When access requests are on, users can ask to join a group so they can access its restricted data. The group’s administrators receive and manage the requests.

Open the Manage menu in the top navigation and select Users & Groups. You can also select the Users & Groups tab in the Data Manager.

Select the group in the groups panel on the left. If the panel is hidden, turn on the Groups toggle to show it.

The site’s default group has no settings.

On the Access Requests tab, turn on Enable access requests. You can then:

  • enter a Description to show users on the access request page; and
  • copy the address of the group’s access request page to share with users.

When users request access, the group shows a Requests tab with the number of pending requests.

Follow steps 1 and 2 above.

Select Approve or Deny. If you approve a request, the user joins the group and can access its data.