Account and Support

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Changing an unmigrated Koordinates ID email address Change your Koordinates ID password Contacting the administrators of a Koordinates site Edit your billing details Edit your Koordinates ID user name and email address FAQs on the migration of user accounts to Koordinates ID Manage your Koordinates Support tickets Payments on Koordinates Raise a ticket with Koordinates Support Refund and replacement policy Sign up for a Koordinates ID The Koordinates System Status Page Update your communication preferences Create & Use Multi-Factor Authentication (MFA) Koordinates Security Okta Integration with Koordinates ID Verifying your email address
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Payments on Koordinates

Koordinates doesn't store full credit card numbers or details, but passes them on to the long-established Payment Express service from DPS for processing credit card transactions. DPS has a separate privacy policy outlining their use of credit card details. Koordinates retains enough information for users to quickly perform further payments without re-entering all card details.

Delivery details entered for courier orders are used only for communicating the correct delivery address to courier companies.