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Account and Support
Changing an unmigrated Koordinates ID email address
Change your Koordinates ID password
Contacting the administrators of a Koordinates site
Edit your billing details
Edit your Koordinates ID user name and email address
FAQs on the migration of user accounts to Koordinates ID
Manage your Koordinates Support tickets
Payments on Koordinates
Raise a ticket with Koordinates Support
Refund and replacement policy
Sign up for a Koordinates ID
The Koordinates System Status Page
Update your communication preferences
Create & Use Multi-Factor Authentication (MFA)
Koordinates Security
Okta Integration with Koordinates ID
File Formats and Data Types
Find and Export Data
Esri REST Services, Query API and Web Services
Import Data
Manage Your Site
Plugins
Publish Data
Site Admin APIs
Update Data
Users and Groups
Desktop App
Frequently Asked Questions
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- Account and Support
- Payments on Koordinates
Payments on Koordinates
Koordinates doesn't store full credit card numbers or details, but passes them on to the long-established Payment Express service from DPS for processing credit card transactions. DPS has a separate privacy policy outlining their use of credit card details. Koordinates retains enough information for users to quickly perform further payments without re-entering all card details.
Delivery details entered for courier orders are used only for communicating the correct delivery address to courier companies.